Patient adherence has been a top priority in healthcare for quite some time now, but driving improvements looks different in recent years. New technologies and innovations have introduced a host of robust strategies to improve patient adherence to medication.
Let’s look at those strategies in 2022 and beyond.
Modern Strategies to Improve Patient Adherence to Medication
Post-it Note reminders, pillbox routines, and 90-day medication supplies are limited in their effectiveness when improving patient adherence to prescribed medications.
Fortunately, as digital health technologies evolve, healthcare organizations can become savvier and more successful in their efforts to improve medication adherence. In combining advanced technology with robust data, there are more opportunities to intervene and improve non-adherence than ever before, such as:
Reminder mobile applications help patients track their own medication intake, addressing memory issues and forgetfulness as barriers to adherence. Incorporating medication reminders onto smartphones has become a mainstay in healthcare, offering patients a convenient and affordable way to monitor their own adherence.
Smart wearable devices (SWDs) feature built-in biosensors that allow real-time medication monitoring. SWDs go beyond simple medication reminders, incorporating self-reporting capabilities. Wearable devices ranging from smartwatches to patches have proven to be one of the more effective strategies to improve patient adherence to medication.
Smart medication adherence products (MAPs) such as smart pills, pill bottles, medication organizers, and blister packaging contain radio frequency identification (RFID) technology that tracks real-time medication intake. Embracing smart MAPs enables healthcare organizations to monitor patients remotely and respond to maintain or improve medication adherence.
Artificial intelligence (AI) is perhaps the most promising of all modern strategies to improve patient adherence to medication. Predictive analytics and machine learning makes data-driven predictions that enhance the effectiveness of patient support programs. This ability to predict thousands of touchpoints was nearly impossible to do in the past. But today, AI is used by healthcare organizations worldwide to predict non-adherence and optimize interventions for the best possible patient outcomes.
The Role of AI Technology in Improving Medication Adherence
What role does AI technology play in improving medication adherence?
Amid the rise of healthcare consumerism and the ever-evolving digital health landscape, healthcare organizations have found that a one-size-fits-all approach no longer hits the mark. Every patient is unique, so patient support programs need to be as patient-centric as possible to achieve positive results.
The key is personalization, which is one area where AI shines. Large, varied data sets from different sources—including medical claims, historical program engagement, consumer behaviors, and social determinants of health (SDOH)—provide healthcare organizations with the insights needed to tailor adherence interventions to best suit the needs, goals, and preferences of each individual. Traditional patient engagements use business rules and journeys to customize the outreach to a segment of the population, but AI can tailor the experience even further down to the individual level.
Numerous factors play a role in personalizing interventions, such as the intervention channel, content, timing, and frequency. Getting the right message to the right patient through the right channel at the right time is tricky business, but it’s possible—not to mention cost-efficient and effective—with healthcare AI.
Personalizing Patient Engagement for Better Health Outcomes
Using AI, healthcare organizations can deliver custom-tailored interventions designed to identify and address gaps in care. At AllazoHealth, our AI engine leverages robust data sets to predict patients with a high risk of becoming non-adherent and those most likely to benefit from intervention. The AI is trained on a robust data set (more than 24 million patients) for medication adherence.
Healthcare organizations receive data-driven recommendations for the optimal channel, messaging, and timing for each patient. For example, some patients will benefit more from low-touch medication reminders via text message or mobile app, whereas others may require higher-touch methods, such as personal phone calls to educate on the importance of adherence.
Medication use is personal and by using AI to personalize patient interventions, healthcare organizations can optimize adherence, improve care quality, and achieve better health outcomes for the individuals in the process.